Arabic call-center speech data for ASR and voice agents
Bayanat Labs (Riyadh) licenses Arabic call-center conversation audio for ASR and dialogue modeling: a separate product in a combined 10,000-hour catalog with Scripted Monologues, part of Bayanat Voice’s 30,000 hours of Arabic speech.
اقرأ هذه العائلة بالعربيةWhat this dataset is for
For speech and contact-center teams that need conversation audio rather than individual scripted recordings.
Commercial license; permitted training use and delivery scope agreed in the license.
What’s included
- A separate Arabic call-center conversation product
- Conversational audio for ASR and dialogue modeling
- Part of the combined 10,000-hour catalog with Scripted Monologues
What Bayanat Labs adds
- One supplier: license this collection from Bayanat Labs (Riyadh), then add custom collection, annotation, RLHF or evaluation from the same team, across nine product families.
- A team of 50,000+ expert annotators, the largest in the Middle East, including vetted native speakers, linguists and licensed domain professionals across 25+ Arabic varieties, calibrated against gold standards with adjudication and an audit trail.
- In-region hosting by default, with on-prem and private-cloud options. We build no models, so we never compete with yours.
- Methods in the open: LabelBench, the Arabic Agent Reliability Lab (methods beta) and our free datasets and tools.
Technical specification: source, format, coverage, limitations & license
Bayanat Labs licenses Arabic Call-Center Conversations within a combined 10,000-hour catalog shared with Scripted Monologues.
- Source
- Call-center conversations; collection method and source breakdown available on request.
- Record format / annotation
- Conversational audio for ASR and dialogue modeling; speaker roles, channels, transcripts and timestamp coverage on request.
- Audio format
- Audio format, sample rate and channel layout on request
- Speakers
- Count and composition on request
- Collection year
- On request
- Language / dialect
- Arabic; register and dialect breakdown on request
- Quantity
- Part of the combined 10,000-hour catalog shared with Scripted Monologues; this product’s hour split on request
- Known limitations
- 10,000 hours is the combined total, not this product’s count. Whether recordings are permissioned interactions, role-play or derivatives is stated in the source breakdown on request. Retrieval, display and redistribution are separate scopes. Synthetic-voice use is not implied by recognition data rights; it needs explicit speaker terms.
- License type
- Commercial license; permitted training use and delivery scope agreed in the license.
- Refresh cadence
- Ask about versions and updates
- Training task
- Conversational speech recognition and dialogue modeling
- Last updated
- 2 November 2026
What to check in your sample
- Hours, speaker count, dialect mix, and collection dates
- Whether recordings are permissioned interactions, role-play, or derivatives
- Speaker roles, channels, transcripts, and timestamp coverage
We’ll send the available sample, specifications and licence wording for this collection so your team can check the fit before licensing. Need it annotated, extended or evaluated on your model? We scope a fixed-scope pilot with gold-standard QA and a quality report, usually within two weeks.
Common questions
How many hours are in the call-center product?
Call-Center Conversations and Scripted Monologues together make up the 10,000-hour Arabic speech catalog. The allocation to this product is available on request; 10,000 hours is not the count for each product.
Are these real customer calls or role-play recordings?
Request the source and collection-method breakdown for the selected release. Naturally occurring interactions, human role-play, and synthetic material should be assessed separately when choosing data for your application.